A significant portion of my balance vanished unexpectedly.

A frequent reason for this issue is that you might be using bonus funds or winnings from Free Spins.

Keep in mind that these winnings must be wagered within 24 hours to turn them into real cash. If the wagering requirement is not met within the given timeframe, the winnings will expire and be forfeited.

For further details, please review our "Casino and Bonus rules" located at the bottom of our page.