I haven't received my Free Spins or bonus.

Follow these steps:

1. First, you can view all bonuses and promotions by logging into your account and navigating to "My Account."

2. Then, go to "Bonuses" to see a summary of all current promotions associated with your account.

3. If you've received a bonus or Free Spins notification via email or SMS but don't see the Free Spins on the slot, follow these steps:

• Log out of your account and log back in a few times, then reopen the slot.
• Clear your browser's cache and cookies, close the browser, reopen it, and then open the slot.
• Try logging in using a different browser or device (laptop, tablet, phone) and then open the slot again.
• Use incognito mode and open the slot once more.

Please note that all offers are valid for 24 hours only.